Privacy Policy for ITCore OU

Introduction

At ITCore OU, we're committed to protecting your privacy and treating your personal information with respect and care. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services. We understand the importance of privacy in the digital age and strive to ensure that your personal data is handled responsibly.

Information We Collect

Personal Information:

This includes information you provide when you sign up for our services, such as your name, email address, and payment details. We collect this information to create your account, process transactions, and communicate with you.

Usage Information:

We collect information about how you use our services, including the types of services you use, the time and duration of your use, and your interactions with the services. This helps us understand how our services are used and how we can improve them.

Technical Information:

This includes your IP address, browser type, device information, and other technical details about your access to our services. We use this information to ensure the technical functionality of our services, enhance security, and tailor our services to your needs.


How We Use Your Information

Sharing Your Information

  • Service providers who assist us in delivering our services, such as payment processors. These providers are bound by confidentiality agreements and are only allowed to use your information for the purpose of providing services to us.
  • Law enforcement or other government agencies, if required by law or in response to a valid request related to a criminal investigation or alleged illegal activity.
    • Your Rights and Choices

    Compliance with GDPR

    We at ITCore OU are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the European Union's General Data Protection Regulation (GDPR). This section outlines your rights under GDPR and our obligations in processing your personal information.

    Right to Access:

    You have the right to request access to your personal data that we hold.

    Right to Rectification:

    You can request correction of inaccurate personal data.

    Right to Erasure:

    Under certain conditions, you have the right to request the deletion of your personal data.

    Right to Restrict Processing:

    You may request the restriction of processing of your personal data.

    Right to Data Portability:

    You have the right to receive the personal data that you have provided to us, in a structured, commonly used and machine-readable format, and have the right to transmit those data to another controller.

    Right to Object:

    You have the right to object to the processing of your personal data under certain circumstances.

    We process your personal data only on a lawful basis and with your consent, where necessary. For any requests or questions regarding your rights under GDPR, please contact us using the contact information provided in this policy.

    Data Security

    We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service is completely secure, so we cannot guarantee the absolute security of your information.

    Cookies

    ITCore OU uses cookies and similar technologies to enhance user experience, track website performance, and support our service offerings. Cookies are small text files that are stored on your device when you visit our website. These cookies may be session-based, lasting only during your browsing session, or persistent, remaining on your device after your visit to help us recognize you as a returning visitor.

    We categorize cookies as follows:

    You can control cookie preferences through your browser settings, but disabling certain cookies may affect website functionality.

    Extra-EEA Transfers of Personal Data

    As ITCore OU operates globally, personal data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure that any transfer of your personal data to countries outside the EEA is carried out in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

    Strong Customer Authentication (SCA) Availability

    ITCore's OU payment provider complies with the Strong Customer Authentication (SCA) requirements under the Revised Payment Services Directive (PSD2). SCA is a mandatory requirement for authenticating electronic payments and adds an additional security by requiring two or more authentication elements. Under PSD2, ITCore's OU payment provider ensures the security of your online payments through the following measures:

    Strong Customer Authentication (SCA) for verifying payment transactions.

    Transparency in all fees, charges, and currency exchange rates associated with your transactions. We take your privacy seriously and ensure that all aspects of PSD2 compliance are met, including user consent and data security for any payment-related activities.

    Compliance with PCI DSS Standards

    ITCore's OU gateway provider adheres to the Payment Card Industry Data Security Standard (PCI DSS) to ensure secure processing, transmission, and storage of your credit card information. Gateway provider uses PCI DSS-compliant payment processors, ensuring that your payment information is encrypted and protected from unauthorized access during the transaction. Your security is our priority, and we continuously work to maintain the highest industry standards in data protection.

    Children's Privacy

    Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.

    Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes and post the updated policy on our website. Your continued use of our services after the posting of changes constitutes your acceptance of those changes.

    Contact Us

    If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

    Email: [email protected]

    We value your trust and are dedicated to protecting your privacy as you enjoy the digital solutions offered by ITCore OU.